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Hail Storms Wreak Havoc on Car Dealerships

Posted by Norm Charney on April 10, 2019

Tumultuous spring storms are not uncommon in certain parts of the United States. Every year from 2010 to 2016, National Weather Services offices across the country received an average of 6,339 reports of hail damage. Texas led the way as the state with the most hail loss claims…

Is Your Car Sales Team Leaving Money on the Table?

Posted by Norm Charney on March 27, 2019

It's hard enough to get customers to come to your car dealership. So, when they get there, you want to take advantage of every opportunity to sell them a car. It's very possible your salespeople may be losing deals by walking away to "talk to the manager" or get more…

How to Help Protect Your Auto Dealership from Vandalism

Posted by Norm Charney on March 6, 2019

Some are out to steal equipment. Some are just doing it for fun. Whatever the reason, vandals can strike an auto dealership in a matter of minutes and cause thousands in damages. On a recent Sunday night, four kids broke into a Houston-area car dealership after it had closed…

How to Enhance the Customer Experience with Dealership Technology Solutions

Posted by Norm Charney on February 27, 2019

Before stepping on a dealership lot, almost 60 percent of car shoppers start their search online, according to an Autotrader report. That same study also finds that almost 90 percent use devices to shop. Of those using devices, almost half use more than one device. What does…

Auto Dealership Security: Car Parts are Big Business

Posted by Norm Charney on January 11, 2019

In 2017, a motor vehicle theft was reported every 40 seconds in the U.S. That number was up by 4% from the previous year, according to data from the FBI. Savvy thieves are getting smarter with their tactics. Gone are the days of hot-wiring. Today’s criminals use smart keys,…

Employee Monitoring is an Added Benefit of Video Surveillance

Posted by Norm Charney on September 17, 2018

As a business owner or property manager, you know the importance of surveillance cameras on deterring crime like theft, trespassing or damage. However, with innovative advancements in technology, security cameras can be used for more than just catching criminals. Many businesses…

Do You Have A Problem with False Claims at Your Car Dealership?

Posted by Norm Charney on August 3, 2018

Does this story sound familiar? Your service team completes a job at your dealership. The customer arrives to pick up the car and claims that your mechanics damaged the vehicle. Without evidence, it’s his word against yours and it opens the door to a potentially lengthy and…

Over 40% of Stolen Vehicles are Never Recovered

Posted by Norm Charney by Chris O' Rourke by Sean Murphy on July 6, 2018

According to the National Highway Traffic Safety Administration (NHTSA), thieves steal a motor vehicle every 44 seconds. The NHTSA reports that about 40% of these auto thefts involve driver mistakes like leaving a key in the ignition or not locking their vehicle. According to…