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Do You Have A Problem with False Claims at Your Car Dealership?

Posted by Norm Charney on August 3, 2018

Does this story sound familiar? Your service team completes a job at your dealership. The customer arrives to pick up the car and claims that your mechanics damaged the vehicle. Without evidence, it’s his word against yours and it opens the door to a potentially lengthy and…

Over 40% of Stolen Vehicles are Never Recovered

Posted by Norm Charney by Chris O' Rourke by Sean Murphy on July 6, 2018

According to the National Highway Traffic Safety Administration (NHTSA), thieves steal a motor vehicle every 44 seconds. The NHTSA reports that about 40% of these auto thefts involve driver mistakes like leaving a key in the ignition or not locking their vehicle. According to…

How Your Dealership Can Gain the Upper Hand Over Criminals

Posted by Norm Charney on June 25, 2018

It’s summer and as temperatures rise, so do car thefts. There are many reasons for the increased thievery – more people are travelling, windows are left open, cars are left running during quick drop-offs and pick-ups. For car dealers, the stakes are extremely high due to the…

Catalytic Converter Thefts Cost Residents and Dealerships Thousands

Posted by Norm Charney on June 22, 2018

Catalytic converter thefts are a continuous concern for auto dealerships across the United States. It is a fear that has played out all too often for businesses in Santa Barbara County, Oakland, San Luis Obispo, Santa Maria and San Diego, California. SUVs and other types of…

Attempted Car Theft at Dealership by a 10-Year-Old

Posted by Norm Charney on May 23, 2018

Car theft is a problem that plagues auto dealerships across North America, so hearing about a stolen car on the nightly news is not groundbreaking. It is, however, when the culprit is in the fourth grade. According to an NBC 4 article, the suspect and mastermind of an attempted…

Car Video Security Could Have Prevented $250,000 Car Theft in Georgia

Posted by Norm Charney on April 18, 2018

Car video security is important to high-end dealerships. It can help protect assets and employees from assault, burglary, and theft. If this Audi dealership had car video security, it could have prevented a car theft at this Georgia property . Thieves drove two cars worth a…

Tire and Trailer Theft at Michigan Car Dealership

Posted by Norm Charney on February 28, 2018

Car dealerships, even in rural areas, are targets for thieves, as a Wexford County, Michigan dealership regretfully learned last month. Video surveillance alone wasn't adequate protection against tire and trailer theft. The attack on the car dealership, said reporters, left…

Security Video Shows Chemical Damage at a Seattle Car Dealership

Posted by Norm Charney on February 19, 2018

Security video can be effective when used as evidence in identifying a suspect after a crime has occurred. It can't, however, do much on its own to deter a crime in progress. A used car dealership in Seattle learned this lesson the hard way. Seattle Police are looking for…