Dealer service lane security helps reduce auto damage claims

Posted by Norm Charney on October 11, 2017

If you don't have dealer service lane security, how many times has your auto dealership suffered questionable service claims? A service customer comes to pick up their vehicle. He shows you dents, scrapes, broken parts, or other vehicle damage that he says was caused by your service department. Without video surveillance to refute these claims, your dealership has no recourse and is forced to pay thousands of dollars for costly repairs.

Now you can deny these claims with video evidence.

Dealer Service Lane Security

Stealth Monitoring security cameras feature high quality IP megapixel video. Position them in your dealer service lane to reduce and deter customer damage claims. Stealth customer service includes video research. Let us know approximately when the car or truck arrived at the dealership. We'll pull video of the vehicle in the service lane to help you determine whether the damage was pre-existing. The recorded video can be shown to customers to help protect your service department and save you thousands of dollars on repair claims and insurance premiums.

One new car dealer in Texas said "We were spending over $20,000 a month on customer claims for damage while their car was in for service. Thanks to Stealth Monitoring we have dramatically reduced those costs, because we can now show evidence of the damage to the car prior to entering our service drive."

Stealth auto dealer clients include most top automotive brands. They locate cameras at entrances, lots, buildings, and service areas to deter vehicle and parts loss and damage. They've used Stealth to reduce or even eliminate security guard expenses.

Service area cameras can be found watching dealer service lanes, showrooms, and repair bays to document cars before they go into the shop and show employees in the workplace. Video monitoring enables you to see what's happening in real-time to reduce service claims and increase worker productivity.

Stealth Monitoring and UCIT Online are the leader in live video surveillance in the U.S. and Canada with over 400 employees, 9 offices, and 3 live video monitoring control centers. Stealth remote video monitoring watches over 16,000 security cameras and can detect and deter crime at car, truck, motorcycle, RV, tractor, and boat dealerships, and other commercial businesses. Our virtual security guard service can reduce or even replace security guards at a fraction of the cost. A remote surveillance operator can see unusual activity like dealer trespassers, break-ins, and theft, activate a speaker warning, and call the local police.

Please call toll-free (866) 382-3873 or contact Stealth today for more information on dealer service lane security. Visit Stealth’s web site to see actual videos of criminals being arrested at a range of commercial real estate properties.

Posted in: Video Security Systems, Video Monitoring