Remote Concierge

Instant, World-class Service for Less

Stealth’s Remote Concierge (RC) provides a comprehensive suite of digital concierge services that gives your residents a world-class experience while increasing your net operating income.

Did you know that, on average, concierges are “idle” over 50-80% of the time, offering no tangible value to the condo, apartment or residents? Stealth’s Remote Concierge is available to provide instant service 100% of the time, whenever it is needed. It is a true differentiator for any multi-family community that prioritizes positive resident experience.

RC uses one-way video and two-way audio to instantly service residents through phones or intercoms, in addition to a proprietary, in-house software called RC Portal. RC portal contains resident lists, building protocols and other pertinent information and gives you unprecedented transparency into building operations. RC can also use existing software the building already utilizes, such as BuildingLink, Condo Control Central, First Service Resident Connect, and others.

Remote Concierge Services

Reduce costs, improve service and streamline concierge operations with Remote Concierge.

  • Resident Support Line: Assists residents with a multitude of requests like giving directions, supplying important building information and answering common questions. Designed to save property management and superintendents countless hours! Additionally, RC will help with both emergency and non-emergency situations until the situation is under control.
  • Visitor Management: Manages building access for visitors, contractors, emergency personnel and other non-residents who require access.
  • Parcel Management: Accepts and distributes packages on behalf of residents.
  • Gate Control: Remotely manages your entry gates into the property or visitor parking.
  • Visitor Parking Reports: Documents the license plate number, type of vehicle, and name of person visiting with time-stamped data.
  • Amenity Management: Books amenities for residents using the RC Portal or other existing software. Examples include guest suites, party rooms, theater rooms and more.
  • Activity Reports: Documents and time stamps all interactions with residents. Activity reports are available to the client through the RC Portal, and can also be sent via automated reporting.

Why Choose Stealth

  1. Centrally Managed or Hosted Solutions

    Gives you all the benefits of an access system with the added convenience of being centrally-managed by three redundant monitoring centers, freeing up your time to focus on your core business. All system transactions are conveniently processed over the Internet.

  2. No Upfront Equipment Costs

    With Stealth, you get a customized security solution that includes state-of-the art equipment, real-time monitoring, video review and software for one all-inclusive monthly rate with no upfront costs or hidden fees. It’s peace of mind for less.

  3. Ongoing Support

    Our service doesn’t end after the sale. We know it takes more than great products to help you succeed — it also takes great support. Our team of professionals and experienced customer and technical support specialists are always at your service.