As a multifamily property owner or manager, you want to make sure you are providing a safe and secure place for your residents to live. When residents feel safe, they are much happier and will be more inclined to stay your residents. If you have crime on your property, especially repeatedly, then you probably have unhappy residents. Unhappy residents will move out and leave you with a big expense.
Half past midnight, two people were seen walking down the corridor of an apartment building and entering the laundry room. Each one was carrying a backpack. After several minutes of walking in and out of the laundry room and turning the lights on and off, one of the suspects stood on top of a laundry machine and placed a cloth over the security camera.
One of our trained monitoring operators had been watching this activity and called to dispatch police. Moments later, officers were spotted on the property making an arrest.
Criminal activity on your property impacts you in many ways. First and foremost, it will affect your occupancy rates. As previously mentioned, crime tends to drive away residents. When that happens, you are left with the expense of preparing the apartments for new renters. As you know, it’s much more economical to renew a lease than to seek new ones.
When unhappy residents leave, some may turn to social media to air their grievances. Bad publicity leads to bad reputations. You may wind up spending marketing dollars just to offset those poor reviews.
If criminal activity results in damage to your property, then you are left with the repair bills. If the damage is excessive, that requires insurance claims which in turn, will jack up insurance premiums.
An easy and cost-effective way to help keep crime out of your community is live video monitoring. This proactive solution doesn’t wait for something bad to happen. Trained security operators watch live security cameras to help deter crime BEFORE it happens, and damage occurs.
As you saw in the video, one of our security professionals was watching the two suspects in the laundry room and acted as soon as the questionable activity started. Because of this quick action, police arrived and stopped whatever behavior was going on.
A security guard or courtesy patrol can only be in one place at a time and may not be at the scene of a crime when it’s happening. With live video monitoring, there are eyes on multiple areas of a property at the same time which facilitates more arrests while the suspects are still there.