Video: David Charney's Full Discussion
David Charney, President of Stealth Monitoring, was a featured speaker in the Time Warner Cable conference The New Network: Fueling the Transformation of Business Models, Processes and Applications #newnettransform. The panel of experts with host Michael Kennedy, Principal Analyst for ACG Research, explained:
◾Why you should reconsider network planning assumptions to support shifting user demands
◾How managed services can deliver enterprise-class solutions for your midsize business
◾The steps a live video surveillance company took to transform its business and leapfrog competitors
◾How cloud applications can enable an anytime, anywhere business model
Here is an edited script with Mr. Charney's remarks from the panel discussion.
Thank you for allowing us to participate in this panel. The video you are about to see shows our proactive live video surveillance services in real time. The subject happens to be a car dealership and you will see individuals entering the car dealership and seizing their client’s vehicles. The vehicles happen have the keys inside of them. They drive the vehicles out of the service area. Stealth operators contact the police and as seen in the video, the police arrive and the culprits are apprehended.
My name’s David Charney. I’m the President of the company. We are a national live video surveillance company. What’s unique about our services and our solution offering is we’re completely proactive in how we do things. We watch your cameras proactively, which means we specialize in outdoor assets and being able to prevent the crimes as best we can, early as we can in the process. We have national clients in many different industries. We specialize in commercial assets, certainly car dealerships, industrial real estates, self-storage facilities and we have hundreds of clients across the country.
We are happy to provide demos of our services. There’s a diagram that’s being shown now that shows a theoretical version on the importance of the cloud and how it has changed our industry. When camera surveillance came out, it was CCTV. Eventually internet connections were available and were usually pretty weak. IP cameras now have become much more competitive. So IP cameras are much more prevalent and people are installing IP cameras. Now the bandwidth has to match and competitive internet connections needs to be available nationwide. It’s really important being proactive, that we are able to watch cameras in real time to prevent crimes. Our clients and Stealth are able to take advantage of high speed internet data concentrated back to offer a much better solution.
Whether it’s studying the data or the analytics or real time detection that camera seven, somewhere in the United States, went down a few minutes ago. Our clients can take action proactively instead of after the fact. The ability for us to be proactive is very powerful in our industry and it makes us stand out from the rest. So, that’s just sort of a quick background of Stealth Monitoring. We are a Texas-based business, but we have clients in many states and today we watched 9,000 video cameras every single night in our data control rooms video monitoring centers and we look forward to answering all kinds of questions and fielding questions from you guys from the field. Thank you for your time.
Michael Kennedy asked David Charney what makes this new cloud network offerings so attractive compared to what was done prior.
I think the two words I’m hearing consistently is getting information timely. It’s about being proactive and seeing things earlier. It’s also about data. In the past, getting data to a central repository is getting much easier. With the cloud and central storage it is an improved connectivity to everywhere and translating that data into something valuable and useable. It’s getting where it’s usable and tactical and something that is at the right level of granularity and fundamental for all the changes that seem to be going on. In our business it’s being able to see the bad guys and if it’s seeing them a few seconds earlier could make a difference in getting the police dispatched and if sounding the warning. Often the warning is enough to scare them away and saves the client guard expenses or damage to the property. Getting more information in a valuable format earlier in the cycle in order to make decisions and improve your business.
Michael Kennedy asks David how are new networking capabilities changing customer’s expectations and the competitive landscape.
It’s about distinguishing ourselves from others. The old days of just installing cameras is long gone and our clients expect us to do full network connectivity analysis. You can’t have a situation where a liability or a problem with the camera that doesn’t show what it’s supposed to be recording. We can restart cameras and wireless devices remotely. We can upload new firmware and make changes to every single device. It can also be such a simple thing as a chunk of cameras went out in the middle of the day and we detect the problem and take action. We are able to confer with our clients asking did you lose power in the back building or did somebody change your port setting? We’re able to proactively tell our customers and offer them a service level they’ve never even dreamed of. This makes Stealth Monitoring unique in this industry.
Michael Kennedy asks David: High resolution video takes up a huge amount of space and bandwidth. How does that affect the video service provider who’s got to receive process and manage it? Are client locations typically set up to send that volume of data back to the provider?
Video does take a ton of space and bandwidth. Just to give you some metrics, given 1.3 megapixel IP camera can produce up 10 Mbps worth of video content. When our average client installs anywhere from 30 to hundreds of cameras, they can’t even order an internet connection at that point that can stream all in real time at full quality.
We use a lot of video analytic engines that help us detect what kind of motions should we be sending back to be watched and that makes us unique and that helps us not have to send every bit of motion.
So, a big part of making smart decisions on how to handle that type of information is sending a compressed version back to be monitored and if it’s something we are getting really excited about and it’s a juicy situation with criminal intent, then we might stream it at a much higher quality.
The end users need anywhere from 1.5 to 10 MB and we’re usually stocking anywhere from 12 to 24 terabytes in NVRs for our client’s side. What comes back here is a smaller version of that.
Stealth proactive live surveillance can detect and deter crime for greater security while reducing security guard and other expenses. A Stealth operator can see unusual activity, activate an audible warning to deter thieves, and call the local police. Please contact Stealth today for more information to protect your commercial property, dealership, apartment complex or shopping center. Visit our web site to see actual videos of criminals being apprehended.